NVR/DVR & Network
Troubleshooting

Resolving Complex Recording & Network Issues

Modern IP CCTV systems rely on correctly configured networks to function. IP address conflicts, incorrect subnet settings, failed PoE switches and misconfigured port forwarding are among the most common causes of remote access failures and recording gaps — and they can be difficult to diagnose without specialist knowledge.

Our engineers are experienced in both the security and networking sides of IP CCTV systems. We diagnose and resolve NVR/DVR hardware faults, network configuration issues, storage problems and remote access failures across all major platforms.

What We Resolve

• NVR and DVR fault diagnosis and repair
• Hard drive failure — replacement and data recovery attempts
• Network configuration — IP addressing, VLANs, port forwarding
• Remote access setup — DDNS, P2P cloud, VPN
• Bandwidth and storage optimisation
• Firmware updates and system reconfiguration
• PoE switch faults and network infrastructure issues
• All major brands: Hikvision, Dahua, Hanwha, Axis, Uniview